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Customer Support and Training

Dedicated customer support executive for each customer!

Vertigrove-hydro is based on 3-4 years of extensive research. We have tried and tested various types of urban farming techniques such as poly-house farming, precision farming, vertical farming with coir pith etc. From our research we have understood that Vertigrove-hydro is the best solution for urban dwellers who have limited space, time and little or no knowledge of farming to set-up their own kitchen garden. But, we understand that hydroponics is a new method of farming and you might have tried and failed at a couple of urban farming techniques in the past.

So, we will handhold and support you throughout the process.

Our Process

 

 

Suitable for customers purchasing upto 3-4 systems.
1.  Get detailed set-up & training videos. You can also schedule an online meeting with our Customer Support Executive (CSE) who will guide you.
 
2. The CSE will suggest vegetables you can grow depending on the climate.
 
3. Get specific instructions respective to the vegetables that you are growing.
 
4. Contact the CSE regarding any queries and doubts that you have and they will guide you.
5. Online customer support is available nationwide and is free of cost.
6. Get assured and customized support at your convenience!
 
 

 

 

Suitable for customers wanting 5 or more systems. 
 
1. Schedule an installation and training session with our CSE at your location. 
 
2.  Get seedlings that are grown and stabilized in our farms.
 
3. Book maintenance visits as and when needed.
 
4. Contact the CSE regarding any queries and doubts that you have and they will guide you.
 
5. Physical customer support is a paid service and is available only in select cities. 
 
6. Get assured and customized support at your convenience!

We will ensure that you become a successful urban farmer.

Vertigrove-hydro| 2.0

4/5

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